Vice President, Client Services

Future B2B (a division of Future PLC) is a combination of proprietary technology and well-known brands, including SmartBrief, ActualTech Media and ITPro. Future B2B reaches millions of readers and delivers an unparalleled experience across newsletters, advertising, lead generation, content creation, webinars and live events.

What you'll be doing...

We are looking for a dynamic Vice President of Client Service to lead our client services department, overseeing a portfolio of 2,000+ clients across 15 industries. You will drive client satisfaction, retention, and growth through a diverse range of offerings, including media, custom solutions, live/virtual events, and demand generation services. You will also drive the strategy, structure, management, and operations of the Client Success organisation with a focus on customer experience, while tracking key business and financial metrics.

Reporting to the VP, Global Head of Strategy and Operations of...

Who we are

BMF is a global integrated creative marketing agency known for humanizing brands in unexpected, inspiring, and impactful ways. Now celebrating 20 years in business, the award-winning boutique agency is helmed by partners Brian Feit, Bruce Starr, and Ed Starr, and is supported by an experienced global team of both long-standing BMFers, and recent executive-level hires. 

BMF’s international network of cross-disciplinary creative marketers build extraordinary brand experiences around the world, and across channels. The agile team provides a fully integrated service offering, from strategy and creative to experiential, digital, talent, and public relations. Elevating brands who seek a relevant role in cultural conversations important to their audiences, BMF has a global client roster that includes Marriott, Visa, Disney, Estée Lauder, Crystal, Lamborghini, Gucci, Lilly Pulitzer, and Japan Airlines.

BMF...

Hackman Capital Partners (“HCP” or the “Firm”) is seeking an Investor Reporting and Client Services Vice President who will be responsible for performance communications and all investor reporting materials. Primary responsibilities include the preparation and delivery of quarterly reports, investor notices, FAQs, responding to existing investor inquiries, and general day-to-day maintenance relating to the firm’s high-net-worth investors.  The position is well-placed within the Firm and provides high visibility and exposure to a wide range of the Firm’s investments.

The Investor Reporting and Client Services Vice President will report to the Head of Investor Relations and Business Development and join a fast-paced environment, and a collaborative, adaptable, proactive, and outcome-driven team. The candidate will work closely with the Acquisitions, Asset Management, Finance, Legal, and Accounting teams to communicate current investment...