Vehicle Exchange Specialist - BMW
Rallye BMW
Westbury, new york
The Rallye Motor Company, Long Island's premier luxury automotive group, is seeking a Vehicle Exchange Specialist with Rallye BMW. The ideal candidate is looking for a long-term position where they can utilize their customer service experience to engage with a luxury client base, and be a part of an outstanding team!
Responsibilities for this position include:
- Identify service drive opportunities to sales department.
- Monitor clients who have any of the following: over mileage, lease maturity, contact ending, or equity and warranty expiration, and maintain contact via email, phone and utilizing CRM, Infobahn and Mastermind.
- Work as a liaison between service and sales to turn service drive opportunities into new sales for the dealership.
- Work cooperatively with both service and sales staff.
- Establish needs and benefit analysis for clients potential trade-in vehicles.
The Rallye Motor Company is committed to attracting...