Tour Experience Lead

The Tour Experience Lead is responsible for overseeing the planning, coordination, and execution of all tours at Magnolia Plantation & Gardens. This role ensures that all tours provide exceptional experiences for visitors, aligning with the organization’s mission, vision, and values. This position will work closely with guides, staff and other departments to optimize guest satisfaction, streamline operations, and ensure safety and educational integrity. 

What you will be doing:

• Manage and coordinate the daily operations of all tours, ensuring a seamless and exceptional guest experience, including managing schedules and supporting professional development.
• Immerse yourself in the culture and history of Magnolia Plantation & Gardens, working closely  with MPC’s Director of Interpretation to ensure accuracy in the content delivery of the tour narrative; your thorough knowledge of the property and its history will help you craft an...