Full-time
Technology Support Generalist
CCRES, Educational & Behavioral Health Services
Philadelphia,
Make a difference every day by joining CCRES as a Technology Support Generalist!
The Technology Support Generalist will work on assignment for the Chester County Intermediate Unit's Philadelphia Virtual Academy (PVA) program . This position is responsible for working with PVA and school district technology leaders, staff and PVA students to deliver customer support services including installation, troubleshooting, user assistance, and training.
SUMMARY:
- Compensation: $35.00 per hour plus 12 paid major holidays
- Location: 440 N Broad St, Philadelphia, PA 19130
- Schedule: 8:00am -4:00pm, 30 min unpaid lunch break
ESSENTIAL RESPONSIBILITIES:
- Uphold the high standards of customer service set forth by IT department & PVA.
- Carry out all technical tasks following PVA IT’s established procedures and methods.
- Diagnose and assist with a wide...