Technical Support - work remote

The House of Mercier is excited to announce an opening for a Remote Technical Support Specialist! This entry-level role is ideal for individuals eager to start their careers in technology without requiring prior experience. As a Remote Technical Support Specialist, you will be responsible for assisting customers with their technical inquiries and troubleshooting issues remotely. We believe in nurturing talent and will provide comprehensive training to equip you with the necessary skills for success. If you are enthusiastic about technology and have a desire to help others, we encourage you to apply!

Responsibilities

• Deliver technical support to customers through various channels, including phone, email, and live chat.
• Help customers diagnose and resolve technical issues related to our products and services.
• Document customer interactions and solutions in our support system.
• Provide clear instructions and guidance to customers on...

The House of Mercier is proud to offer a fantastic opportunity for aspiring professionals! We are seeking a Remote Technical Support Specialist to join our team. This entry-level position is perfect for individuals looking to start their career in the tech industry, with no prior experience required. As a Remote Technical Support Specialist, you will assist clients with their technical inquiries and issues while working from the comfort of your home. We provide comprehensive training to help you succeed in your role. If you have a passion for technology and a desire to help others, we welcome your application!

Responsibilities

• Provide technical support to customers via phone, email, and chat.
• Assist clients in diagnosing and resolving various technical issues related to our products and services.
• Document customer interactions and solutions in our support management system.
• Educate customers on how to effectively use our products...

The House of Mercier is a prestigious recruitment agency that specializes in matching talented individuals with outstanding job opportunities throughout Europe. We are currently offering an exciting position for a Technical Support Specialist looking to work remotely. In this role, you will serve as the first point of contact for our customers, providing essential technical assistance and support for our products and services. Your role will involve troubleshooting technical issues, guiding users through product features, and ensuring a seamless experience for our clients. If you have a passion for technology and customer service, this is the ideal opportunity for you!

Responsibilities

• Offer high-quality technical support to customers via phone, email, and chat.
• Troubleshoot and resolve a wide range of technical inquiries and issues promptly.
• Maintain detailed records of customer interactions and solutions in our support system.
...

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across Europe. We are thrilled to announce an opening for a Technical Support Trainee to join our team. This is a fantastic opportunity to start your career in technical support, with the option to work remotely. No prior experience is required; we are looking for motivated individuals eager to learn and grow in a supportive environment. If you have a passion for technology and customer service, we encourage you to apply!

Responsibilities

• Assist customers with basic technical inquiries and support requests via phone, email, and chat.
• Learn to diagnose and troubleshoot technical issues related to our products and services.
• Document customer interactions accurately in our support management system.
• Receive training on product features and best practices to enhance customer support.
• Work...

IMPORTANT: only individuals from the domain @TheActigraph.com will reach out to you. If you receive any emails from any other domains such as @careers-theactigraph.com, this is not ActiGraph.

ActiGraph is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities.

Do you have an innate desire to go above and beyond for clients and issues? Do you have an intrinsic curiosity to discover why an issue occurs? Do you feel that the only way to successfully troubleshoot an issue is to reproduce it while discovering details about the product that haven’t been discovered before? Do you enjoy becoming a subject matter expert (SME) on an issue when escalation resources consult with you for details? Do you want to be part of a team that thrives on the camaraderie built from collaborating on complex...