Sr. Technical Writer

Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.

Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses the engineers who drive those determinations. To solve this, we’ve built a...

We are seeking an experienced and detail-oriented Senior Technical Writer to join our team. As a Senior Technical Writer, you will play a crucial role in creating clear and comprehensive documentation for our products, services, and technical processes. The ideal candidate should have a strong technical background, exceptional writing skills, and the ability to communicate complex information in a user-friendly manner.

Requirements

Documentation Development:

• Create and maintain high-quality technical documentation, including user manuals, API documentation, installation guides, and release notes.
• Collaborate with subject matter experts to gather information and ensure accuracy of technical content.

User Assistance:

• Develop user guides, FAQs, and tutorials to help end-users understand and effectively use our products and services.
• Work closely with UI/UX designers to create in-app guidance and...