Service Manager

We are looking to bring in our team a Client Success Manager - a gritty, detail-oriented, and client-obsessed team player, who will drive our growth and thrive in an innovative environment!

Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our industry, while your empathy and curiosity about helping merchants highlight your ability to connect with both team members and leaders on a profound level, ranging from e-commerce managers to the C-suite.

This role is a full-time remote position with occasional in-person meetups and events.

We are looking for a Client Success Manager specifically with these requirements:

• You have a minimum of 5 years of client management experience within the e-commerce DTC Agency sector, with proven success managing clients across SEO, paid, and owned media experiences.
• You have strong...

About Check the Ticker:

Check The Ticker is a leader in financial insights and market analysis, dedicated to delivering accurate and actionable information that empowers our users to make informed investment decisions. Our commitment to exceptional customer service is paramount, and we are seeking a skilled, empathetic, and proactive Customer Service Manager to lead our remote support team.

Position Overview:

As a Remote Customer Service Manager, you will lead a virtual team of customer service representatives, ensuring they provide high-quality support that aligns with our company’s standards. This role is pivotal in representing our brand to customers, addressing escalations, implementing best practices, and using data to drive improvements in service quality. You will work closely with other teams like Sales, Product Development, and Marketing to ensure a customer-focused approach across the company.

Key Responsibilities:

• Lead, coach,...

Miller Transportation Group is hiring for an Assistant Diesel Service Manager for our diesel maintenance facility in Franklin, MA. The Assistant Manager will order parts work closely with the Service Manager and our customers and lead a team of Diesel Technicians.

You Will:

• Manage the maintenance and repair of a fleet of diesel and refrigeration equipment

• Manage a team of Technicians to complete repairs on time
• Maintain the running cost within budget
• Work closely with customers to meet their transportation and maintenance needs
• Order parts for the shop

Requirements

• Prior industry experience in Heavy Truck Maintenance Management as a Diesel Technician

• Experience leading a team
• Excellent customer service
• Strong mechanical aptitude
• Organizational and interpersonal skills
• Ability to work:...

About ICE Consulting:

ICE Consulting is a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company.

Job Description:

As an IT Manager at ICE Consulting, you will play a pivotal role in providing exceptional IT services to our clients. You will be responsible for managing IT accounts, overseeing IT infrastructure, and ensuring our clients' technology needs are met with efficiency and excellence. The ideal candidate will have a strong background in IT infrastructure, experience in customer success management (CSM), and a proven track record of managing IT accounts in a fast-paced environment. This role requires excellent...

The Project Manager is responsible for the timeliness, accuracy and customer satisfaction related to customer deployments and expansions within identified geographic markets. The Project Manager will generally focus on supporting customers in identified geographic markets but may be required to manage multi-market deployments that happen in tandem. The Project Manager will lead and coordinate inter-departmental activities to ensure accurate and timely deployments. The Project Manager will coordinate customer business requirements with Sales Engineering and Data Center Operations and will interact regularly with Sales and Marketing. The Project Manager will support Sales in pre-Sales demonstrations and is responsible for ensuring a smooth and successful customer experience.

Requirements

Duties:

· Responsible for the overall planning, implementation/management and close-out of customer move-in, expansion and migration...

Prescott's, Inc is a leading medical device company focused on the distribution and refurbishment of multiple types of medical devices including surgical microscopes, pumps, monitors, sterilizers and anesthesia machines. Our mission is to empower healthcare professionals with the best equipment while enhancing patient care through exceptional service and innovative solutions. We are dedicated to quality, reliability, and the continuous improvement of our offerings.

We are seeking a motivated and experienced Territory Sales and Service Manager to join our team at Prescott's, Inc. In this pivotal role, you will oversee both sales and service operations of sterilizers within your assigned territory, ensuring that our clients receive top-notch service and support while driving the growth of our product line. Your responsibilities will include building and maintaining relationships with healthcare facilities, performing equipment inspections and repairs, and achieving sales...

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Service Manager to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Service Manager Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Manager, you will oversee all business and administrative aspects of the service department. As a Service Manager, you will be responsible for operating the department profitably by controlling costs, setting and obtaining sales...

All Chem Life Science is seeking a dedicated and experienced Customer Service Manager to join our dynamic team. As a leader in the life sciences industry, we are committed to providing exceptional service to our clients while maintaining our reputation for quality and innovation. The Customer Service Manager will play a vital role in ensuring customer satisfaction by overseeing and enhancing our customer service operations. This position requires a proactive individual who can develop strategies to improve customer interactions and streamline service processes. You will be responsible for leading a team of customer service representatives, ensuring they are well-trained, motivated, and equipped to handle client inquiries and issues efficiently. In addition to managing day-to-day operations, you will collaborate closely with other departments to resolve issues and implement solutions that enhance the customer experience. This role not only requires strong leadership skills but also...

F.H. Paschen has over 110 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen.

Position Overview:

Project Manager/CM is responsible for all...

Full job description

Assistant to Service Manager

Position: Assistant to Service Manager
Location: On site

Are you ready to grow your career with Whizz, a leader in cutting-edge transportation solutions for delivery riders? We are looking for an Assistant to the Service Manager to support our dynamic operations. This role is perfect for someone with excellent organizational skills, a passion for customer service, and the ability to collaborate effectively with a team. At Whizz, we value dedication and offer opportunities to advance within the company.

Responsibilities:

• Assist the Service Manager in overseeing day-to-day operations to ensure excellent customer service delivery.
• Act as the primary point of contact for customers, handling inquiries, resolving complaints, and ensuring satisfaction.
• Coordinate workload assignments to maintain smooth workflow and operational efficiency.
• Monitor service schedules...

Martin Automotive Group is looking for a Service Manager for our Toyota Cleveland Heights location! The Service Manager is responsible for supervising the service department. Ensures the CSI rating is maintained at the highest level possible while maximizing gross profit.

Responsibilities:

• Strive to prevent and resolve customer vehicle problems by emphasizing to customers the importance of consistent, regular vehicle maintenance.

• Develop and implement training programs for the Service, Parts and Body Shop department employees. • Review technicians’ work prior to the release of vehicles.

• Conduct monthly Fixed Operations meeting and encourage attendance of Operations Director. Completion of meeting notes and sending to Corporate.

• Ensure department OSHA compliance.

• Understand and comply with federal, state and local regulations that affect service operations, such as hazardous waste...

Detroit Labs is looking for an experienced business development professional to join one of the most well-respected staffing organizations in IT staffing. We offer a competitive base salary, aggressive uncapped commission plan, and a comprehensive benefits program including Medical, Dental, 401k, and Vacation.

About Detroit Labs

Detroit Labs is a digital innovation studio that transforms the way our clients do business by launching bold and cutting edge technology solutions that deliver key results. Since 2011, we’ve built genuine relationships with high profile clients based on respect, trust, and results. We foster a diverse and inclusive culture that values people - providing them with the tools, resources, and support they need to thrive professionally, exceed client expectations, and be themselves at work. We ideate, validate, and create through strategic exercises like design sprints, early stage consulting, cloud/architecture solutions,...

COMPANY OVERVIEW

At Beltway Companies, we're not just about selling trucks - we're dedicated to delivering top-notch service to our clients, empowering our employees, and enriching our communities. As the largest commercial truck dealership in Maryland, we're looking for passionate individuals to join our team as Service Advisors.

Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisor's also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!

POSITION OVERVIEW

• Drive Service Department growth and profitability while ensuring compliance with policies and...

The Service Manager’s primary responsibility will be to manage and lead all service functions to ensure timely, accurate service and repair to the rental and delivery fleet. Responsible for shop and field service mechanics, including, driving service initiatives, shop metric goals, hiring, shift scheduling, parts flow, and guiding all activities of the shop team.

Job Duties:

• Manage the shop and field service mechanics, ensuring maintenance, repair, and availability of equipment as needed
• Develop both strategic and tactical plans to achieve established goals effectively
• Establish a partnership with Sales and Operations teams to coordinate realistic timelines to fulfill rental contract obligations to achieve success on commitments.
• Lead continuous improvement efforts across all service performance metrics
• Guide the team in meeting performance, productivity, and efficiency standards
• Establish clear...

The Role: 

We are seeking an assistant service manager to join our Aldinger Shop Team. 

In this role, you will play a crucial part in managing the day-to-day operations of our calibration technicians by ensuring smooth and efficient processes while maintaining high customer satisfaction. 

The Assistant Service Manager is responsible for organizing and accurately processing customer equipment into our lab management software and scheduling/assigning work orders to our team of technicians. You will be working closely with our customers and calibration technicians as the point of contact addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will also partner with the branch manager and lead field technician to improve and implement service strategies and processes. 

Day to Day Responsibilities: 

• Oversee the workflow and scheduling of all calibrations and repair...

Miller Transportation Group is hiring for an Assistant Diesel Service Manager for our diesel maintenance facility in Franklin, MA. The Assistant Manager will order parts work closely with the Service Manager and our customers and lead a team of Diesel Technicians.

You Will:

• Manage the maintenance and repair of a fleet of diesel and refrigeration equipment

• Manage a team of Technicians to complete repairs on time
• Maintain the running cost within budget
• Work closely with customers to meet their transportation and maintenance needs
• Order parts for the shop

Requirements

• Prior industry experience in Heavy Truck Maintenance Management as a Diesel Technician

• Experience leading a team
• Excellent customer service
• Strong mechanical aptitude
• Organizational and interpersonal skills
• Ability to work:...

Apple Roofing is seeking an experienced Service Manager to join our Ft. Myers, FL team. In this key role, you will oversee service job scheduling, client communication, material management, and crew oversight. You will also support the sales department with job quotes when needed. This is a fantastic opportunity to join a rapidly growing company with 18 locations nationwide, offering competitive compensation, benefits, and career development opportunities.

Key Responsibilities:

· - Schedule service jobs and manage timelines effectively.

· - Communicate with clients before, during, and after project completion to ensure satisfaction.

· - Order and manage materials for upcoming jobs, maintaining accurate monthly inventory.

· - Conduct field checks on ongoing jobs and crews to ensure quality and compliance.

· - Assist the sales department with job quoting as needed.

· - Utilize AccuLynx, CompanyCam, and JobNimbus for project tracking...

OBJECTIVE:

The Store Manager supervises and assists in attaining goals relating to the efficient and profitable management of the store.

You conduct yourself in a professional manner conducive to fostering and maintaining a team attitude resulting in excellent customer relationships and consistent compliance with Company Policies and Procedures.

You direct or perform sales, marketing, order processing, production and distribution for the store and assigned territory by performing the following primary responsibilities personally or through subordinates.

To be successful, the Store Manager must be growth driven, supportive of Metal Supermarkets’ Mission, Vision, and Core Values as well as compliant with Metal Supermarkets’ business system.

WHAT ARE WE LOOKING FOR?  THE RIGHT FIT!

·        ENTREPRENEURIAL SPIRIT – Conscientious...

Join Our Team as a Power Service Center Manager!

Are you ready to take your career in the power equipment industry to new heights? 1 Resource Group is looking for a dedicated and inspiring Power Service Center Manager to lead our client's service center in Hopemills, North Carolina, in the heart of the industry. With a strong emphasis on customer satisfaction and operational excellence, you'll play a crucial role in ensuring our service center delivers top-notch solutions to our valued clients.

In this rewarding position, you will have the opportunity to foster a team-oriented environment, develop talent, and implement your ideas to drive efficiency and growth! Not to mention, we offer a competitive salary plus commission, allowing your hard work to be truly recognized.

Key Responsibilities:

• Lead, mentor, and train a team of service personnel to enhance their skills and performance.
• Evaluate team performance and...

GENERAL STATEMENT OF DUTIES:

Directs the staff and services within the IRA; maintains a home-like environment; performs related work as requested in the absence of the House Manager.

DISTINGUISHING FEATURES OF THE CLASS:

Under the supervision of the House Manager, an employee of this class is responsible for the day-to-day operation of the IRA and for ensuring continuous active treatment.

ILLUSTRATIVE EXAMPLES OF WORK:

(Some of the following tasks may place the employee at risk for acquiring Hepatitis B Virus.)

·         Confers with the House Manager regarding the supervision of the IRA.

·         Participates in the recruitment, training, supervision, and evaluation of direct care staff.

·        ...

At Keywords, we are using our passion for storytelling, games, technology and media to create a global services platform for the Video Games and the Media & Entertainment industries.  

 We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing, we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. We stand shoulder to shoulder with our clients working as their external partner, providing access to our teams of experts where and when needed. 

Keywords is trusted and relied upon by many of the world’s leading companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

People at Keywords are passionate, talented, committed and resourceful. Human talent is our most valuable...

KNOW HOW/SKILLS

1. Supply Chain Experts on MRP/ERP
2. SAP knowledge preferred
3. Logistics/Transportation Knowledge
4. ISO 9000 QM/TS16949/SOX knowledge
5. Textile manufacturing knowledge preferred

KEY COMPETENCIES

1. Situational influencing
2. Organizational commitment
3. Decision making
4. Adaptability
5. Achievement orientation
6. Customer Focus

KEY ACCOUNTABILITIES

* Build a performance-driven team; manage the resources; motivate and lift competencies of the staff to meet growing business requirement; manage development plan for talents properly, and consciously work on succession plan. Responsible for Performance Management and Team Management

* Manage the Customer Service team, ensuring delivery and high quality of service on behalf of all customers. Must know the customer’s...

The Technical Manager is a go-to expert for our full suite of technical services and solutions including Digital Twin, Realtime Tours, and VR. The role works directly with clients and internal teams to ensure smooth onboarding, deployment, and integration of our cutting-edge technology. As the face of The Boundary for our clients, the role combines technical know-how with exceptional interpersonal skills to help customers succeed and unlock the full potential of our offerings.

This role is based in our New York City office (4 days in-office), with regular travel across North America to meet with clients.

Responsibilities

• Build and maintain strong client relationships, acting as their trusted partner and advisor.
• Support client onboarding by helping them set up and integrate our Realspace SaaS platform.
• Lead training sessions (live and virtual) to help clients and sales teams maximize the platform’s potential.
...

City Wide Facility Solutions (Portland) is looking for a responsible Part-Time Second Shift Services Manager to join our team. Part of your job will be to check on our facilities to help us maintain client satisfaction. You will also coordinate with our Account Managers and Independent Contractors to assist in resolving client concerns. Ultimately, you'll help City Wide, our customers and Independent Contractors build a strong working relationship.

City Wide Facility Solutions (Portland) has a thorough training & development program and we will focus on promoting from within as we continue our growth. We pride ourselves on operating with integrity, fostering professional growth and ensuring we are all working together towards a common goal.

Essential Functions

• Maintain regular nightly route schedule
• Work closely with Account Manager to review objectives and goals for nightly route
• Build and maintain relationships with...

***The expected salary range for this position is based on several factors including market, funding, candidates experience level, skills, training, and related knowledge. Our ranges are developed and published as good faith estimates for the position.***

Starting Salary Range: $51,517 - $55,036 + Office Benefit Package (Parking/Remote Expenses): $130/Month subject to change

**This position has a hybrid work schedule**

RADIAS Health is hiring a full-time Waivered Services Case Manager to join the Waivered Services Case Management team!

The Waivered Services Case Manager assists clients on a waiver to access needed waiver and State plan services, as well as needed medical, social, educational and other services, regardless of the funding source. The Case Manager supports clients who have been deemed at risk of placement in a Nursing Facility,...

Are you a night owl with a passion for cleanliness? Do you have strong communication and leadership skills and enjoy working in a fast-paced environment? Do you have account and/or territory management experience? Look no further! City Wide Facility Solutions is currently hiring for the position of Janitorial Night Manager. In this role, you will be responsible for collaborating with our independent contractors and providing them with the guidance and support they need to meet their contractual obligations by ensuring that our clients' facilities are clean, well-maintained, and meet their high standards.

This is a night-time position, and the hours may vary depending on the needs of our clients. Flexibility is a must, as some shifts may start earlier or end later than others. You should also be comfortable working independently, as you will be the main point of contact for our team and the facilities we service at night....