Service Contract Manager

This position is responsible for assisting in the operation of department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and or as necessary.

Essential Functions:  An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. 

• Retention of 95% of current and future service contract base through contract management, customer visitation, customer satisfaction surveys, customer lead generation, and support of Sales/Service OPS. Includes regular customer account site visits, meetings and reporting as required by contract.

• Establishes and creates Service Contract work plan and preventative maintenance schedule and maintenance tasking using the Field Service Management System (FS) to fulfill assigned account commitments.

• With...

This position will serve as a lead on the Purchased Services sourcing team, acting as a subject matter expert in healthcare services contracting, as well as a contract negotiator and program manager. The role supports members in achieving savings through national agreements and aggregated sourcing events for purchased services. This role involves managing a Contract Analyst, developing strategy, and executing initiatives within the Purchased Services Workplan. Multiple ongoing contracting projects will require spend assessments and sourcing expertise, including managing competitive bids and contract negotiations.

What you will do in this role:

• Manage successful Aggregated Sourcing Events, delivering negotiated contracts that meet project deliverables and savings projections.
• Oversee projects, including guidance for contract analysts supporting assigned projects.
• Manage National agreement projects, ensuring timely completion of...

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with 1,000 ExoPeople (and counting!) around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

Responsibilities

• Monitor...

About the Role: 

We are seeking a highly organized and detail-oriented Service Contract Manager to join our Data Solutions Center team. This individual will play a crucial role in managing and coordinating service contracts, ensuring seamless delivery of services to our clients. 

Responsibilities: 

• Service Contract Management:  

• Manage new and renewal service contracts, ensuring accurate documentation and timely execution. 

• Coordinate with clients to understand their specific service needs and requirements. 

• Monitor contract performance, identify potential issues, and implement corrective measures. 

• Service Report Management:  

• Oversee the creation and distribution of service reports, ensuring timely and accurate reporting. 

• Analyze service data to identify trends...

SERVICE DELIVERY MANAGER, ORITAIN GOVERNMENT SERVICES (OGS) 6-MONTH FIXED TERM CONTRACT (W2)

About us 

Oritain is the global leader in scientifically verifying origin, notably in the cotton/textiles, food and pharmaceutical sectors. We exist to protect the reputations of our customers and US borders by identifying and mitigating well-known risks in global supply chains. Sustainability isn’t just about tackling climate change; it represents a growing conscience around our actions and the impact they have on people, animals and the planet. The personal, professional and governmental move to sustainable practice is driven by a desire to change our impact on the world. Still, we can’t do this without knowing the certainty of our actions.

In simple terms, Oritain collects samples for a growing database of products. This evolving database of geographically significant sources provides reference data...