Remote Call Center Manager

TalentLNX is seeking an experienced and dynamic Remote Healthcare Patient Support Services, Call Center Manager to join our growing team. In this position, you will be responsible for leading a remote team of 15-25 call center representatives, ensuring that they deliver top-notch customer service to patients while achieving performance targets. Your leadership and strategic vision will play a crucial role in enhancing our client relationships and driving operational excellence.

As a Remote Call Center Manager, you will implement best practices that optimize call center processes, foster employee engagement, and create a cohesive remote working environment. If you have a proven track record of managing call center operations effectively and are passionate about customer experience, we want to hear from you!

Responsibilities

• Oversee daily operations of the remote call center, ensuring team performance aligns with organizational goals.
• Develop...