Full-time
Record Retrieval Account Manager
Advantmed
N/A
- Serve as the lead point of contact for all client requirement matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with client, Operations stakeholders and executive leadership
- Prepare the project plan for successful execution of client projects
- Ensure the timely and successful delivery of our solutions according to client needs and objectives
- Clearly communicate the progress of daily/weekly/monthly/end of project initiatives to internal and external stakeholders
- Develop new processes and/or identify areas of improvement to meet client expectations
- Forecast and track key account metrics (e.g. Weekly SLA progress, Project Health Maintenance,)
- Prepare reports on project progress
- Initiate EWS for project expected to fall behind on SLAs
- Collaborate with front office and operations to ensure delivery goals are met
- Assist with...