Product Repair Specialist

The Product Repair Specialist is responsible for performing repair, diagnostics and failure analysis on Customer Service Return units or Production units. The primary focus is pixel-level repair of LEDs, using soldering techniques. The “PRS” will also assist with other production needs, although primary responsibility will be for LED repair.

 Essential Functions:

• Provide post-installation LED repair services for LED customers in the Repair Depot as needed
• Maintain a high level of attention to detail
• Ensure quality by following manufacturing process instructions in order to repair LEDs correctly and minimize product waste
• Effectively communicate equipment and process information to others, using both oral and written means
• Suggest improvements to process or product to ensure consistent results, reduced costs, and increased efficiency
• Use judgment and initiative to troubleshoot problems and...