Problem Management Analyst

At Interapt we transform clients and empower humans with technology. Interapt is a world-class technology services company that attracts and develops the best talent while providing an opportunity to those both with IT experience and those without doors are open for all. We are building a thriving, inclusive technology ecosystem in middle-America that invests in people and communities. Our organizational commitment to social responsibility is not an afterthought, it is embedded in our services and everything we do.

The Problem Management Analyst will work alongside the technical support teams to recover services during periods of service disruption or outages to key technology platforms/applications.

• Ability to execute key processes in every day “run the business” activities.
• Maintain consistent, timely delivery of problem management best practices.
• Ability to identify and analyze specific patterns and trends
• Translate...