Order Fulfillment Specialist

Purpose of the Position

The Order Fulfillment Specialist supports Newton’s Back Order Team efforts to provide accurate availability dates to customers for items that have a lead time, ensures 100% same-day order fulfillment for all back ordered items that come to stock, and communicates changes to delivery dates with customers promptly.

Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.

Essential Job Functions include the following, but are not limited to:

• Reaches out to North American BU entities to fully understand reasons for third, fourth, etc. date changes and then crafts appropriate email response to be reviewed by customer service management.
• Corresponds with the Order Fulfillment Teams in Europe and Asia to ascertain availability dates for items manufactured...

Cambridge Isotope Laboratories, Inc. (CIL) is searching for an Order Fulfillment Specialist based onsite in our Andover, MA facility.  CIL is the global leading company in a highly technical, extremely fast-growing industry and is a critical supplier to several scientific and high technology markets.  CIL's growing customer base spans academia, pharmaceutical, medical diagnostic and semiconductor industries enabling collaborations with Nobel laureates, industry-leading scientists, and chemists. CIL partners with leading instrument manufacturers as well pioneering research groups that have expertise in product development and drive market growth. CIL is a subsidiary of the Otsuka Pharmaceutical Group and has had consistent growth for over 40 years.

The Order Fulfillment Specialist ensures the on-time shipping of all international and domestic orders.Based on orders entered, the incumbent reserves material and releases the sales orders to the Shipping...

Are you a highly motivated car enthusiast with a strong desire to contribute to a team? Are you a meticulous individual who loves working behind the scenes to keep things organized and on track? Have you been waiting for the right opportunity to align your passion for order management, logistics, and customer service with your love for the Motorsports community? If so, we have an exciting opportunity for you here at Apex Wheels.

Apex is a leading provider of high-performance automotive wheels and accessories, catering to the motorsport and performance car enthusiast community. Our mission is to provide wheels that deliver real and measurable performance and to protect consumers from a misleading industry full of fashion-focused wheels through exciting technical education. 

This is not a warehousing position - you won’t be working on a warehouse floor.  Instead, you will be coordinating and orchestrating from the comfort of your remote...

• Process orders through EDI and monitor until delivery.
• Manage and monitor KPI's, departmental metrics and ensure all checks and balances are in place.
• Route and schedule the orders for delivery.
• Direct contact for internal and external RMA process.
• Receive, enter, process, and ship mass merchant orders through EDI.
• Work with production and planning teams to monitor order progress.

Requirements

• A high school diploma or GED certificate.
• Prior experience with fulfillment operations preferred.
• Strong interpersonal and communication skills.
• Attention to detail and organizational skills.
• Proficiency in using computer systems and software, including order management systems and Microsoft Office applications.
• Ability to multitask and work efficiently in a fast-paced environment.
• Detail oriented.