Full-time
Mobile Sales Representative - Tampa
OneTouch Direct
Tampa, florida
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
Responsibilities:
- Handling inbound calls from customers regarding their Metro by T-Mobile service
- Providing troubleshooting assistance and resolving customer issues
- Processing customer payments and inquiries
- Offering additional products and services to enhance the customer experience
- Documenting customer interactions and updating customer accounts
- Ensuring customer satisfaction by effectively resolving their concerns
Requirements
- Prior customer service experience...