Merchant Boarding Specialist

Under the direction of the client Services Manager, the Merchant Boarding Specialist is responsible foronboarding all new client accounts and locations, onto the TrustCommerce system, as well as providing ongoing technical and administrative support involving account configurations (e.g., add-on services, merchant account changes, and equipment orders). 

The individual will work with the Sales and Account Management team to identify and collect the necessary information and paperwork for new accounts, work closely with merchant banks and reseller partners to receive required banking information, and board accounts.  

The individual will also be responsible for responding to customer service inquiries related to merchant banking and account configurations, as well as troubleshooting and researching client accounts to resolve issues.   

Requirements

·       Onboarding...