Lead Usher- On Call

The Lead Usher will be responsible for assisting the Box Office Supervisor in daily operation of assigned events, including supervision of box office staff.

Position Responsibilities

• Sells tickets for upcoming entertainment events
• Offers suggestions, and provides descriptive information pertaining to entertainment events
• Discusses time preferences, seating arrangements and rates with customers to make proper sale of entertainment tickets
• Responsible for the issuance of reserved tickets to guest
• Work in partnership with reservations, entertainment and casino marketing to ensure superior guest service
• Assists with preparation of Department work schedules
• Ensures proper service to all guests through effective leadership of usher and box office staff
• Effectively handles any situation concerning guest and employees, resolution of disputes, seating...