Junior Account & Software Implementation Manager

Job Description:

The Junior Account & Software Implementation Manager is a junior level hybrid position focused on assisting in the onboarding of new customers into the MySky portfolio of software with a special emphasis on MySky Tax as well as supporting current customers. The JAM will assist in all aspects of new software implementation and will actively participate in supporting customers until they meet high levels of operating competency. The JAM reports to the Director of Client Success in the Americas.

Duties & Responsibilities:

• Serve as point of contact for new customers onboarding into MySky Tax and other products as directed by the Director of Client Success Americas
• Assist and lead software onboarding & implementation for new & current customers as directed by the Director of Client Success Americas or Head of Aviation Tax
• Ensure onboardings are completed on time, within...