IT Service Desk Technician - Level 1

Why CIO Technology Solutions?

• Cutting-Edge Technology: We're leaders in the technology industry, constantly pushing boundaries and exploring new solutions for our clients.
• Client-Centric Approach: At the heart of our mission is an unwavering commitment to our clients, and you'll be their primary advocate.
• Collaborative Environment: Join a team of forward-thinkers and work closely with a diverse group of professionals who share your dedication to excellence.

General Duties

• Support Microsoft Windows desktop and server technologies
• Consult with clients and offer guidance on technology use and best-practices
• Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
• Communicate the need for escalation promptly if you...