IT Help Desk Technician (Contract)

IT Helpdesk Technician (Temporary - 6 Month Contract to Hire)

Location: Knoxville, TN (On-site)

Work Hours: 8:00 AM - 5:00 PM, Monday to Friday

Position Type: Temporary (6 Month Contract to Hire)

Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain Windows computer systems and peripherals.
• Assist...

Title: IT Help Desk Technician

Duration: 6+ Months Contract

Location: Los Angeles, CA

Rate: $OPEN

Requirements

• Implemented processes and procedures
• Manage targets and KPIs for Help desk
• Setup, configured and on-going management of reports for Help desk.
• Reports dashboard
• Handling tickets and advanced customer queries
• First point for escalations
• Developing & troubleshooting. Layer 1-3 topologies

Benefits

Note: If interested please send your updated resume to shubhankar.madane@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

Thanks and...