Intake Client Services

As an Intake Client Services with Personal Injury Experience at Royalty Medical Solutions, you will be responsible for facilitating the intake process for personal injury cases. You will be the first point of contact for clients and will help gather necessary information to initiate the claims process.

Key responsibilities include:

• Answering phone calls and emails from clients seeking legal assistance for personal injury cases
• Gathering necessary information such as client details, accident details, and insurance information
• Assisting with the completion of intake questionnaires and forms
• Entering client information into the case management system accurately and efficiently
• Communicating with attorneys and other team members to ensure smooth transition of cases
• Providing exceptional customer service to clients and addressing any inquiries or concerns
• Adhering to confidentiality and...