Intake Associate

Position Overview

The Intake Associate is responsible for ensuring that the administrative and organizational needs of the Intake Department are appropriately addressed. This person is the center of a variety of intake processes and procedures. This work is carried out in support of the mission and goals of Independence Care System. 

Essential Functions

• Facilitate and maintain the intake process for prospective members to include follow-up intake calls; review of referrals and documentation is complete, entering and maintaining all demographic information pertaining to prospective members in to ICS Database.

• Process member enrollment status (Enrollment/Disenrollment/Pend) using the following eligibility tools: MAPP, EPACES, UASNY, RHIO & Info Crossing.

• Initiate and request Primary Care Physicians to sign and return confirmation of...