Customer Service Representative - work from home
The House Of Mercier
N/A
The House of Mercier is looking for dedicated Customer Service Representatives to join our team in a work-from-home capacity. As a vital part of our customer care team, you will provide exceptional service to our clients across various channels while representing our prestigious brand. This remote position allows you to bring your passion for luxury and customer satisfaction directly into the homes of our valued customers. If you thrive in a virtual environment and are eager to create memorable customer experiences, we want to hear from you!
Responsibilities
- Handle customer inquiries and provide expert product information through phone, email, and chat.
- Assist customers with order placements, tracking, returns, and inquiries related to our luxury products.
- Resolve issues efficiently, ensuring a smooth and positive customer experience.
- Document and keep accurate records of customer interactions within our system. ...