Help Desk Manager

·       Oversee the daily operations of the Help Desk team, ensuring timely and effective resolution of technical issues

·       Manage the workflow of support tickets and maintain accurate documentation

·       Develop and implement IT support processes and procedures to improve service quality

·       Train, mentor, and develop Help Desk staff to enhance their skills and performance

·       Act as a key point of contact for escalated support issues and customer feedback

·       Collaborate with other departments to ensure seamless IT operations and service delivery

Requirements

·       Bachelor’s degree in Computer Science, Information Technology, or relevant field...

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Helpdesk Manager to join our Army project supporting 2000+ users with Desk/Desktop related issues for the White Sands Missile Range in White Sands, NM.  This work will be performed on-client site and does require an active Secret clearance and at minimum a CompTIA A+...

About Baird & Warner Real Estate

Over the last decade, Baird & Warner was named a Chicago Tribune Top Workplace ten times in a row. But we didn’t get there by accident — behind every great company is a culture created by the professionals who work there. Throughout our rich history, one thing has remained true: we believe that when you give people the support they need, amazing things can happen. That’s why at Baird & Warner we empower you to be independent, to grow in your career, to do the right thing by your colleagues and your community, and to have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose — making it easier for homebuyers and sellers to realize their real estate dreams.

Job Summary

Responsible for providing timely advanced support to all internal and remote end-users on a variety of workstation, hardware, software, network and peripheral devices within set company...

Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team.  As an SDM, you will play a crucial role in leading and ensuring the successful delivery of our IT services to our schools and corporate clients.  Working under the supervision of our Senior Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts.

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in client relationship management and team leadership, take the next step in your career, and apply today.

For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Inspired by our core...

Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team.  As an SDM, you will play a crucial role in leading and ensuring the successful delivery of our IT services to our schools and corporate clients.  Working under the supervision of our Senior Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts.

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in client relationship management and team leadership, take the next step in your career, and apply today.

For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Inspired by our core...

Technical Engagement Network (TEN) Help Desk Technician/Lab Manager

Location: Arlington, VA

Must have an active Secret Security Clearance

Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.

Node is seeking a Technical Engagement Network (TEN) Help Desk Technician tosupport this critical customer mission.

Responsibilities:

- Serve as the first level Help Desk for the TEN Lab’s systems and accounts

- Assist new users with the setup of equipment, accounts, and tools

- Respond to user requests via email, walk-ins, phone...

Paceis a leading international art gallery representing some of the most influential contemporary artists and estates from the past century, holding decades-long relationships with Alexander Calder, Jean Dubuffet, Barbara Hepworth, Agnes Martin, Louise Nevelson, and Mark Rothko. Pace enjoys a unique U.S. heritage spanning East and West coasts through its early support of artists central to the Abstract Expressionist and Light and Space movements. Since its founding by Arne Glimcher in 1960, Pace has developed a distinguished legacy as an artist-first gallery that mounts seminal historical and contemporary exhibitions. Under the current leadership of CEO Marc Glimcher, Pace continues to support its artists and share their visionary work with audiences worldwide by remaining at the forefront of innovation. Today, Pace has sevenlocations worldwide, including a European foothold in London and Geneva; two galleries in New York; Los Angeles; Hong Kong; and Seoul, as well as offices in...

SUMMARY: The Manager, Internal Systems is responsible for ensuring the streamlined operation

of the IT department in alignment with the business objectives of the organization; planning,

coordinating, directing and designing IT-related activities of the organization, as well as providing

administrative direction and support for daily operational activities of the IT department; working

closely with decision makers in other departments to identify, recommend, develop, implement

and support cost-effective technology solutions for all aspects of the organization; defining and

implementing IT policies, procedures and best practices

Requirements

DUTIES AND RESPONSIBILITIES:

Leads the Internal Systems department’s operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

· Manages the deployment, monitoring, maintenance,...