Guest Services-Veterinary Referral Coordinator

Fetch Specialty & Emergency Veterinary Centers is seeking a dedicated and detail-oriented Referral Coordinator to join our Client Services team.

The Referral Coordinator will play a critical role in managing and coordinating the flow of referrals from clients, referring veterinarians, and internal departments. This position requires excellent communication skills and the ability to work collaboratively with both internal and external stakeholders.

Responsibilities:

• Receive and process referral requests from referring veterinarians and clients
• Review medical records and diagnostic reports to ensure all necessary information is included
• Coordinate with internal departments to schedule appointments, procedures, and consultations for referred patients
• Communicate with referring veterinarians to provide updates on patient status and coordinate post-referral care
• Ensure...