Full-time
G270SA0 - Part Time Entry Level Tier 1 Help Desk - Cleared
NiSUS Technologies Corporation
San Antonio, texas
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Schedule Options:
- 2pm-10pm Monday & Tuesday and 2pm-6pm Wednesday OR
- 6pm-10pm Wednesday and 2pm-10pm Thursday & Friday
Requirements
TS/SCI with poly required
- Bachelor of Science
- 5 years of related experience may be substituted for a degree.
- Customer Service
- ServiceNow...