Field Support Engineer

At McLane Intelligent Solutions, we are searching for a dynamic Field Support Engineer to join our team. This role is perfect for someone who is passionate about technology and driven to provide exceptional service to our valued clients. As a Field Support Engineer, you will troubleshoot and resolve technical issues, assist with installations, and ensure optimal performance of systems for our customers.

Key Responsibilities:

• Troubleshoot and resolve hardware and software issues for clients on-site.
• Assist clients with installations and configurations of IT equipment.
• Respond to service requests in a timely manner, ensuring minimal disruption to clients' operations.
• Provide training and support to staff on software and hardware usage.
• Maintain documentation of service requests and resolutions.
• Collaborate with the technical support team to escalate complex issues as needed.
• Develop and maintain...

EVOTEK™ is North America's premier enabler of digital business with a focus on innovation. With technology offerings in data center and cloud, EVOTEK is uniquely equipped to enable customers with the industry shift from traditional IT computing to secure multi-cloud. With services practices in cybersecurity, mobility, platform engineering and AIOps, EVOTEK is moving up the value chain, closer to the part of digital business that matters most. EVOTEK was named to Inc. Magazine’s “Best Places to Work” in 2018 and 2020. For five consecutive years, from 2016-2020, EVOTEK was listed in The San Diego Business Journal's “Best Places to Work” and recognized in CRN's “Solution Provider 500” list, CRN's “Next-Generation 250” list, CRN’s “Triple Crown” and highlighted as CRN's “Top 150 Growth Companies”, holding the #1 spot in 2017 as the fastest growing system integrator in the country. In 2020, EVOTEK was named to the Inc. 5000 list as one of the fastest growing companies in...

Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it’s you we are looking for! Join the team that has fun rolling up our sleeves in the name of making someone’s day better through technology.

What do we do?

McLane Intelligent Solutions (MIS) is a fast-growing and managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, and consulting to the Small/Medium Business market.

What we are looking for.

We have an immediate opportunity for a Support Engineer to join our talented team to look after the service and maintenance needs of our customers. As a Support Engineer, you will be required Troubleshoot, respond to service requests, and provide technical training on company...

Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it’s you we are looking for! Join the team that has fun rolling up our sleeves in the name of making someone’s day better through technology.

What do we do?

McLane Intelligent Solutions (MIS) is a fast-growing and managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, and consulting to the Small/Medium Business market.

What we are looking for.

We have an immediate opportunity for a Support Engineer to join our talented team to look after the service and maintenance needs of our customers. As a Support Engineer, you will be required Troubleshoot, respond to service requests, and provide technical training on company...