Field Services Support Representative

Ricoh USA seeks individuals to join as Field Services Support Representatives, supporting Ricoh's office products and partnering with leading technology companies for robotics, cash recycling, intelligent locker, and smart kiosk industries. Ricoh fosters a culture of innovation, excellence, and employee development.

Responsibilities:

• Perform preventative maintenance and repair activities on Ricoh office products or third-party products at customer sites.
• Interact with customers professionally, diagnose product issues, and complete repairs following documented procedures.
• Adhere to health, safety, and environmental policies, procedures, and legislation.

Compensation and Benefits

• Hourly compensation range commensurate with job duties and competitive market requirements.
• The final salary offer will be determined after taking into account relevant factors, including a...