Facilities Account Manager

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions is actively seeking an Account Manager for our Franchise location in Fort Myers, FL.

The Account Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client...

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions is actively seeking an Account Manager for our Franchise location in Charlotte, NC.

The Account Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client...

*This is not a remote position

City Wide is seeking a Facility Solutions Manager to be the day to day, one point of contact for the commercial properties where we provide janitorial and other building maintenance services. The Facility Solutions Manager is responsible for the business operations of an assigned client portfolio and provides field support including:

• guidance with starting new clients
• inspections of Independent Contractor (IC) performance and compliance with client requirements
• trouble-shooting customer request/complaints
• coordinating site visits
• developing strong, long-term relationships with clients and Independent Contractors.

Additional responsibilities include:

• negotiating contracts
• procuring supplies for clients
• ensuring high client satisfaction and adherence to a defined scope of work
• growing existing contracts with additional services (upsells).
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