Experienced Service Advisor

RideNow Powersports, a subsidiary of RumbleOn, is seeking an experienced and knowledgeable Service Advisor to join our team at our dealership in Fort Worth, TX. As an experienced Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of the service department.

Responsibilities:

• Greet customers and schedule appointments for repair, maintenance, and recall work
• Thoroughly inspect powersports vehicles and accurately document problems on repair orders
• Advise customers on necessary/suggested services and provide cost estimates
• Coordinate with technicians to ensure timely and efficient completion of repairs
• Keep customers informed of repair progress and any changes in timeline, repairs, or cost
• Review completed work orders with customers and address any concerns or questions
• Act as a trusted advisor...