Email Customer Service Representative

The House of Mercier is thrilled to offer an opportunity for an Email Customer Service Representative with no prior experience required! This remote position allows you to dive into the world of customer service while enjoying the flexibility of working from home. We welcome enthusiastic individuals who are eager to learn and committed to providing excellent customer support. You will engage with our customers via email, addressing their inquiries and ensuring satisfaction with our esteemed luxury products. Join us and start your journey in a rewarding career!

Responsibilities

• Respond to customer inquiries and resolve issues through email communication.
• Provide detailed information regarding products, orders, and returns.
• Document customer interactions accurately in our CRM system.
• Participate in training programs to enhance your knowledge about our products and customer service techniques.
• Collaborate with the customer...

Description

Join the dedicated team at Spa Sydell Integrative Aesthetics, where our commitment to excellent customer service has defined us since 1982! We are currently seeking an Email Customer Service Representative to enhance our client communication and ensure our guests have the best experience possible.

As an Email Customer Service Representative, you will be the first point of contact for clients reaching out to us via email. Your role will be essential in addressing inquiries, providing information about our services, and assisting with any issues or concerns through written communication. You will embody Spa Sydell's core values while contributing to our mission of wellness and beauty.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via email
• Provide information about spa services, promotions, and membership options
• Assist clients with appointment scheduling...

Description

Spa Sydell Integrative Aesthetics is dedicated to enhancing the health and beauty of our clients through exceptional service and innovative treatments. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate Email Customer Service Representative to join our dynamic team.

As an Email Customer Service Representative, you'll be at the forefront of our client interactions, providing support and assistance via email to ensure the best experience possible. Your role will include addressing customer inquiries, managing bookings, and resolving any issues that may arise.

Job Responsibilities:

• Respond to customer emails promptly, professionally, and courteously.
• Assist clients with scheduling, rescheduling, and canceling appointments.
• Provide detailed information about services, promotions, and products.
• Resolve customer issues and complaints effectively...

Description

Spa Sydell Integrative Aesthetics is dedicated to providing the highest level of service to our clients while helping them achieve their wellness and beauty goals. We are expanding our customer service team and are seeking a detail-oriented and passionate Email Customer Service Representative to join us.

The Email Customer Service Representative plays a vital role in ensuring customer satisfaction through effective communication and problem-solving skills. This position involves responding to client inquiries via email, providing information about our services, and ensuring a seamless experience for each customer.

Key Responsibilities:

• Respond to customer inquiries via email promptly and professionally
• Assist clients with booking appointments and managing their accounts
• Provide detailed information about spa services and promotions
• Resolve customer issues and escalate when...