Director, Software Engineering Customer Experience
Tapcheck Inc.
Remote, texas
Join our dynamic and rapidly growing team committed to revolutionizing the customer experience. We are seeking a visionary Director of Engineering to lead and enhance our customer-focused engineering initiatives. This role involves developing and supporting our main Tapcheck App and Employer Portal to serve our Employee customers and Employer customers, managing multiple teams under Customer Experience: Employee Experience, Employer Experience, Mobile, and Platform teams.
What You'll Do:
- Drive the strategic vision for our engineering team, focusing on customer experience improvements.
- Lead and mentor multiple engineering teams, including team managers, fostering a culture of innovation and excellence.
- Oversee multiple projects, ensuring timely delivery and alignment with business goals.
- Scale engineering teams in a fast-growth environment, ensuring robust processes and scalability. ...