Customer Support Manager

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Full-time

Customer Support Lead/Manager

XperiencOps Inc

Plano, texas

About Us:

XOPS is a high-growth SaaS platform company providing cutting-edge solutions to Fortune 500 companies. We specialize in IT Operations observability, data ops, and automation. We are looking for a dynamic and experienced Customer Support Lead/Manager to join our growing team and drive automation, process improvement, and superior performance within the customer support organization.

Job Overview:

As the Customer Support Lead/Manager at XOPS, you will be a working manager responsible for leading and managing our customer support team to ensure the highest level of service delivery. This role requires a proactive leader who can effectively manage a team, directly contribute to resolving customer issues, and maintain strong customer relationships.

Key Responsibilities

Team Leadership: Lead, mentor, and manage a team of customer support professionals, fostering a culture of excellence and continuous...

Full-time

Product Customer Support Manager

Oceania International

Anaheim, california

With over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community. At OMTech, our passion for laser machines and the engraver community we serve is our source of pride.

The Product Customer Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. This role involves managing daily operations, providing technical guidance, and supporting the development of team members. The Product Customer Support Manager will ensure timely and effective resolution of technical issues and contribute to the continuous improvement of support processes. This person will report directly to the Chief Operating Officer (COO) and must be flexible to accommodate meetings with our China team during after-hours at least 2-3 times a week.

Requirements

Key...

Full-time
Product Customer Support Manager
Oceania International
Anaheim, california
Job Description Summary:
With over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community. At OMTech, our passion for laser machines and the engraver community we serve is our source of pride.
The Product Customer Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. This role involves managing daily operations, providing technical guidance, and supporting the development of team members. The Product Customer Support Manager will ensure timely and effective resolution of technical issues and contribute to the continuous improvement of support processes. This person will report directly to the Chief Operating Officer (COO) and must be flexible to accommodate meetings with our China team during after-hours at least 2-3 times a week.
Key Responsibilities
...

Not Specified
Customer Support Service Manager - Onsite, NY
WHIZZ
New York, new york
Position: Manager of front office customer service representatives
Location: On-site, various NY stores
About Whizz
Since our inception in 2022, Whizz has been on a mission to serve the underserved community of delivery workers across the U.S. Starting with our first e-bike rental in January 2022, we have supported over 10,000 riders who have relied on our services to boost their earnings. Our iconic green e-bikes are a growing presence in New York and beyond, as we expand into new cities. At Whizz, we believe in providing access to reliable mobility solutions for all, regardless of financial or credit history. Our diverse global team of 100+ employees is dedicated to making transportation smooth, safe, and stress-free for delivery drivers.
Manager of front office customer service representatives
Whizz, a leading e-bike rental service for delivery drivers with...

Full-time
Customer Support Manager
KPI Solutions
N/AN/A
About KPI Solutions
Created in July 2021 as a result of combination of Kuecker Logistics Group, PULSE Integration and QC Software by private equity firm Ares Management, Kuecker Pulse Integration (KPI) is a systems integrator that seeks out leading technologies within the areas of material handling equipment and information systems and combines them with proven design and operational strategies to help improve our customers’ operations. Our talented group of industry experts combine the powers of scalable material handling systems, innovative software and custom automation engineering for complete, unique solutions that help companies, across a broad spectrum of industry segments, become leaders in their industries. We are equipment agnostic, and our solutions incorporate leading technologies such as mobile robots, automated storage and retrieval systems (ASRS), automated guided vehicles (AGV), goods-to-person technology, sortation, and conveyor. KPI currently...

Part-time
Customer Support Representative - Front Desk Manager
Fred Astaire Dance Studios
Imperial Point, N/A
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.
This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.
Who we...

Part-time
Customer Support Representative - Front Desk Manager
Fred Astaire Dance Studios
Naples, florida
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.
This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.
Who we...

Part-time
Customer Support Representative - Front Desk Manager
Fred Astaire Dance Studios
Albany, new york
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.
This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.
Who we...

Part-time
Customer Support Representative - Front Desk Manager
Fred Astaire Dance Studios
Cold Spring, new york
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.
This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.
Who we...

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