Customer Support Associate II

The Common Market, a mission-driven distributor of local foods to communities in the Mid-Atlantic, Texas, Southeast, and Great Lakes, seeks a Customer Support Associate II to provide exceptional customer service and support to our valued customers. Our mission is to strengthen regional farms while making local products accessible to communities and the institutions that serve them.

In this role, you will be responsible for building and maintaining strong relationships with our buyer partners, ensuring their needs are met and their questions are answered. You will serve as a point of contact for customers, handling inquiries, resolving issues, and providing product information. Additionally, you will track orders, update customer accounts, and collaborate with internal teams to ensure a smooth and seamless customer experience.

FULLY REMOTE Hours are Sunday-Thursday 11AM-7:30 PM Eastern Time the ideal candidate is located near one of our hubs (Atlanta,...

The Common Market, a mission-driven distributor of local foods to communities in the Mid-Atlantic, Texas, Southeast, and Great Lakes, seeks a Customer Support Associate II to provide exceptional customer service and support to our valued customers. Our mission is to strengthen regional farms while making local products accessible to communities and the institutions that serve them.

In this role, you will be responsible for building and maintaining strong relationships with our buyer partners, ensuring their needs are met and their questions are answered. You will serve as a point of contact for customers, handling inquiries, resolving issues, and providing product information. Additionally, you will track orders, update customer accounts, and collaborate with internal teams to ensure a smooth and seamless customer experience.

FULLY REMOTE Hours are Sunday-Thursday 11AM-7:30 PM Eastern Time the ideal candidate is located near one of our hubs (Atlanta,...