Customer Success Specialist / Live Chat Support - US REMOTE

Exemplar Global is seeking a proactive Customer Success Specialist / Live Chat Support to join our remote team. In this dynamic role, you will be the first point of contact for our valued customers, providing timely assistance and resolving inquiries through live chat. Your primary objective will be to enhance customer satisfaction by ensuring prompt responses and delivering quality support that aligns with our company values. You will work closely with cross-functional teams to continuously improve our service offerings and ensure our customers have a seamless experience. Your passion for customer success and ability to communicate effectively will help build long-lasting relationships with our clients, making you an integral part of our mission to deliver excellence.

Responsibilities

• Engage with customers through live chat, addressing inquiries and providing product support.
• Maintain a high level of professionalism and empathy in all customer...