Full-time
Customer Success Agent - Work remote, no experience needed
The House Of Mercier
N/A
The House of Mercier is excited to offer a unique opportunity for a Customer Success Agent position that allows you to work remotely! This entry-level role is ideal for aspiring customer service professionals, as no prior experience is required. As a Customer Success Agent, you will be the welcoming voice of our luxury jewelry brand, assisting our valued customers through various channels and ensuring they have an unforgettable experience. Your primary focus will be on addressing customer inquiries, providing product information, and helping clients navigate their needs effortlessly.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat.
- Assist customers with their inquiries, guiding them through product selection and order processes.
- Acquire knowledge about our luxurious jewelry collections to better serve customer inquiries.
- Resolve customer issues and concerns promptly and professionally. ...