Customer Service Specialist

Old South Carriage Company is searching for well-rounded Customer Service Specialists to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour recommendations, accurate monetary transactions, and efficient dispatching. In this role, you’ll provide incredible service making sure our customers’ experience begins with a warm hello and friendly smile. Carriage Tours depart from the barn starting at 9am to 10pm most days. There are both am and pm shifts available for full time staff members.

Responsibilities

• Delight customers with our southern hospitality and service
• Demonstrate exceptional product knowledge, solid software skills, and accuracy in all financial transactions
• Organize and dispatch all horse-drawn carriage tours
• Work in conjunction...