Customer Service Representative / Team Lead

Become a vital part of our team at Citizens State Bank as a Customer Service Representative / Team Lead and help us achieve excellence and growth at our Hudson office. This individual will lead a dynamic team, foster strong customer relationships, and contribute to our success in a friendly, community-driven environment.

Key Responsibilities:

• Lead and motivate customer service staff
• Train the team to effectively promote and sell bank products
• Perform customer service tasks for a smooth banking experience
• Provide back-up for opening and closing deposit accounts

Our core values of integrity, customer focus, team focus, and agility are the foundation of our business and a guide that is used every day to serve our customers and employees alike. Our team enjoys collaborating with leadership who is respectful, supportive, and flexible as we work together toward a common goal of providing friendly, personalized...