Customer Service Representative- Remote USA based only

SureCo is seeking a motivated and friendly Customer Service Representative to join our dedicated team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries and concerns regarding our health insurance products and services. Your commitment to customer satisfaction will play a vital role in fostering positive relationships and enhancing our overall service experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate information is provided.
• Assist customers in understanding their insurance policies, claims processes, and service options.
• Document customer interactions clearly and accurately in the company database.
• Identify and escalate complex issues to the appropriate department when necessary.
• Collaborate with team members to improve processes and customer experience.
• Stay updated on company...

Healing Hands Pediatrics is looking for an enthusiastic and dedicated Call Center/Customer Service Representative to join our dynamic team. In this pivotal role, you will be the first point of contact for our patients and their families, providing exceptional service and support as they navigate their healthcare experience with us. You will handle incoming calls, address inquiries, schedule appointments, and assist with patient registration while ensuring that every interaction reflects our commitment to compassionate care. The ideal candidate will possess a friendly demeanor, excellent communication skills, and the ability to manage multiple tasks efficiently. You will play a crucial role in creating a positive and welcoming environment for families, ensuring their needs are met with professionalism and empathy. Join us at Healing Hands Pediatrics, where we prioritize exceptional service and support to ensure every child's health journey is a pleasant...