Customer Service and Sales Retention - Cleveland, OH

Universal Energy Solutions is a renowned company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a Customer Service and Sales Retention Representative to join our team in Cleveland, OH. As a Customer Service and Sales Retention Representative, you will play a vital role in ensuring customer satisfaction and driving sales growth.

At Universal Energy Solutions, we prioritize customer experience and strive to provide exceptional service. As a Customer Service and Sales Retention Representative, you will be responsible for building strong relationships with customers, addressing their inquiries and concerns, and providing sales solutions to retain their business. Your role will involve a combination of customer service and sales activities, collaborating with our sales team to increase customer retention and achieve sales targets.

Responsibilities

• Proactively engage with customers to understand their...