Customer Relations Representative

JCC greater Boston has an immediate need to hire Member Relations Customer Service Representatives - part-time, early mornings. In an exciting, supportive, fast-paced environment, the Member Relations Customer Service Representative provides a high level of customer service to current and prospective JCC members and guests both in person and on the phone, and creates a customer-friendly environment for everyone coming into or calling into the center. The Member Relations Customer Service Representative serves as the first point of contact for all member related questions, request, and concerns via phone and in person. The Member Relations Customer Service Representative will answer and direct phone calls, assist with membership related issues, resolve complaints, and process transactions. The Member Relations Customer Service Representative will escalate customer concerns, complaints, or inquires that they are unable to resolve while maintaining...

ACCRUE SELECT is seeking a motivated and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will be responsible for maintaining positive relationships with our clients and ensuring their satisfaction with our products and services.

The ideal candidate will have excellent communication and problem-solving skills, as well as a friendly and professional demeanor. You should be able to handle customer inquiries, complaints, and requests in a timely and efficient manner, and provide suitable solutions or alternatives to ensure customer satisfaction.

Responsibilities include:

• Handling customer inquiries via phone, email, and chat
• Providing exceptional customer service and support
• Resolving customer complaints or issues
• Assisting customers with product information and troubleshooting
• Collaborating with internal teams to address customer needs
• Maintaining accurate...