Customer Product Specialist

The Customer Product Specialist is responsible for receiving and responding to customer needs and requests, problem solving and/or coordinating resolutions of issues, keeping customers informed of product status, linking production, and supporting activities with customer requirements and negotiating changes.

Vanguard EMS, Inc. is in the service business. Even with Vanguard’s state of the art technology, vast manufacturing capability, and leading-edge information tools, we wake up every day thinking about how best to serve our customers, suppliers, and the communities in which we live.

What you’ll do:

• Manage transactions for customer NPI process; collect and audit all needed information from customer.
• Initiate NPI’s and CO’s in Agile.
• Conduct NPI meetings to plan introduction of product.
• Conduct first-article debrief and convert product to production...