Customer Experience Management Consultant

Aretum, a leading government contracting company, is seeking an experienced and dynamic individual to join our team as an Experience Management Consultant. As an Experience Management Consultant at Aretum, you will have the opportunity to work closely with our government clients to improve the experience of their customers and stakeholders through effective strategy and innovative solutions.

Aretum is known for its expertise in delivering highly successful projects and exceptional service to Federal clients. With a focus on Next Generation Analytics, Engineering Services, Training Services, IT Systems, Cyber Security, PMO Support, and Financial Consulting, we are committed to providing cutting-edge solutions that meet the unique challenges and objectives of our government clients.

Responsibilities

• Lead participatory design activities (e.g., workshops, card sorting) to understand user needs.
• Derive actionable insights by leading user research...