Customer Experience Agent

Are you ready to take on a hands-on role helping to save lives and fuel adventure?  ROAD iD is looking for a skilled Customer Experience Agent to join our team! 

First off, know that this is not your run-of-the-mill call center role. No reading from scripts here folks. As a member of ROAD iD’s Customer Service Team, you will have the opportunity to deliver memorable, effortless, and remarkable customer experiences. This is because we empower you to be you while we remove all obstacles for you to provide a rock solid customer experience. Let’s face it, you’re patient, empathetic and pretty funny to boot. That’s why we are excited to receive your resume.

We are looking for a remarkable customer-oriented service professional to join our amazing team. You would work a part-time weekday schedule in our Covington office on Monday through Thursday from 9 a.m. to 5 p.m. and remotely on Sundays from 9 a.m. to 4:30 p.m. During your initial new hire...

We are seeking a Customer Success Agent, who is as passionate about the environment as they are about helping others, to help support our ambitious growth objectives.

If you're looking for a career at a company that is invested in your personal development, has a solid compensation package, and want to be a pivotal part of a great team, this could be for you.

Reporting directly to the Customer Experience Manager, you will assist Sourgum customers with creating and managing their orders, troubleshoot issues, and provide expert advice to help prospective customers choose the best service option for them.

You are a self-starter and quick learner who is excited to join an environmental startup in its infancy and make a difference, both in the company and in the world. If that sounds like you, we would love to receive your application!

About Sourgum

Sourgum provides modern solutions and incredible support to customers and suppliers in the...