Contact Center Agent - Remote
Summit Medical Staffing
Globe, arizona
Join the Summit Medical Staffing team as a Contact Center Agent and be a vital part of our mission to provide exceptional support to healthcare professionals! As a remote Contact Center Agent, you will be the first point of contact for our clients, assisting them with inquiries, providing information, and resolving issues efficiently. Your strong communication skills and customer service orientation will help create a positive experience for those we serve. If you are passionate about helping others and enjoy working in a fast-paced environment, we encourage you to apply!
Responsibilities
- Respond to incoming calls and inquiries from customers promptly and professionally.
- Provide accurate information regarding services, billing, and operational procedures.
- Resolve customer complaints and issues in a timely manner, ensuring customer satisfaction.
- Document interactions and maintain accurate records in the database.
- Assist...