Cloud Support Specialist

HR Technology Senior Associate Opportunity

Locations: Tampa, FL (33602), Dallas, TX (75201), Jersey City, NJ (07302)

Salary: Up to $120K plus bonus

Role Overview:
Join a dynamic HR Technology team supporting enterprise-level HR systems and processes. You’ll lead implementations, manage configurations, streamline workflows, and provide innovative solutions to meet evolving business needs. This role offers a blend of strategic and hands-on responsibilities, driving transformation in HR technology.

Key Responsibilities:

• Lead HR technology implementations, from requirements gathering to user training
• Configure systems and recommend enhancements to meet business needs
• Support end-users, troubleshoot system errors, and deliver training
• Ensure system integrity through maintenance, audits, and updates
• Develop detailed reports and...

Purpose of the Position

The Cloud Support Specialist is responsible for the support and maintenance of IT cloud services and its delivery to end users. This role will help maintain cloud services, communication, collaborations, and applications services. This role will support the global cloud services needs and work closely with System, Network, and Security Operation teams to deploy, maintain, and troubleshoot the services. The Cloud Support Specialist will also work with other technology teams to understand and support integration, compliance, and service levels.  Cloud Services includes, but not limited to, all communications, collaboration and shared service provided by Microsoft and other third-party solution providers.

Although the location of the position is based out of Newton, NJ, Sterling, VA or Jessup, MD, from time to time it may be required to undertake duties at other Thorlabs...