Client Service Specialist

Looking for a service-oriented position in a passionate, collaborative team?

Rotunda Software, an industry leader in volunteer scheduling software, is seeking a personable, positive, and self-motivated individual to help churches and nonprofit organizations schedule, connect, and grow their volunteer base. 

As the Client Service Specialist, you’ll be responsible for uncovering clients’ needs and solving problems by customizing the software setup. You’ll field technical and customer service-related questions via phone, email and Zendesk. In addition to excellent written, verbal and listening skills, this position requires the ability to help non-technical users set up the software to meet their unique needs. Patience, empathy, and creative problem-solving skills are essential. 

You’ll join a talented, dedicated, international team, passionate about doing meaningful work and building extraordinary products that people love. Our two flagship products,...

 Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We have an exciting role for a Client Services Specialist in our Spring, Texas office.

The Client Services Specialist works directly with Dolphin Debit clients and employees alike. When a new or existing client has a concern regarding an ATM he or she brings the issue to the Client Services Specialist, who works to determine what the problem could be.  Once the issue is brought to light, the Client Services Specialist collaborates with the Dolphin employee that specializes in the problem at hand in order settle the issue. He/She keeps an eye on technician calls, and oversees client accounts for any errors. The Client Services Specialist builds a steady relationship with new and existing clients and sees all projects with these clients...