Client Manager

We are thrilled to announce a job opening for the position of Client Success Manager - Website Services at Deluge Interactive. This job is an in-office role located in Mahwah, NJ, which prioritizes a collaborative and hands-on work environment. However, we value our employees' work-life balance, so we also offer work-from-home options. We are looking for candidates who are based locally in the metro NY/NJ region to ensure effective collaboration and accessibility to our office. This is an excellent opportunity for those who are seeking a dynamic work environment that combines the benefits of in-person teamwork with the convenience of remote work options.

About our Website Digital Services:

Delaney Computer Services, Inc., through our Digital division, Deluge Interactive, offers a comprehensive SEO driven 'Website as a Service' (WaaS) solution designed specifically for small businesses seeking a synergistic blend of web design, maintenance, and hosting....

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are headquartered in Silicon Valley and have our global delivery center in India.

If you are passionate to work on unstructured business problems and data engineering programs leveraging data and excited about building, leading, and enabling a team of analytics and data engineering professionals toward that objective, we would like to talk to you.

• As a client partner, you will be responsible for account management, client relationships, and account growth.
• You will work on some of the latest applications of data science, data engineering, ML Engineering, and BI to solve...

ABOUT UPCLEAR

UpClear makes a SaaS revenue management software that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management.

We serve more than 80 brands in over 30 countries. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine years.

UpClear's global headquarters is in New York City and we have international offices in London, Paris, and Hong Kong.

About The Role

This role requires a high level of comfort with technical information.

In a typical day you will:

• Act as primary point of contact for portfolio of clients.
• Contribute to ensure impeccable client support to meet SLA targets and client satisfaction.
• Support senior team members to prepare client...

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are headquartered in Silicon Valley and have our global delivery center in India.

If you are passionate to work on unstructured business problems and data engineering programs leveraging data and excited about building, leading, and enabling a team of analytics and data engineering professionals toward that objective, we would like to talk to you.

• As a client partner, you will be responsible for account management, client relationships, and account growth.
• You will work on some of the latest applications of data science, data engineering, ML Engineering, and BI to solve...

ABOUT POGUST GOODHEAD

Pogust Goodhead is a unique partnership between American, British, and Brazilian lawyers, with particular expertise in complex litigation; namely mass tort and group litigation. Our US offices have led the fight against corporate greed and misconduct in complex mass tort, environmental, and class action claims on behalf of countless individuals over the last twenty years. Our firm’s European offices are currently managing some of the largest claims in English legal history, including claims against various vehicle manufacturers arising from the diesel emissions scandal. The firm is at the cutting-edge of group consumer claims, currently representing hundreds of thousands of affected clients throughout the US, Europe, and across the globe. We are dedicated to environmental and social justice.

We find solutions where others can’t.

We fight for justice when others won’t.

We stand up for people against powerful...

Job Description

• Managing the defined project scope, schedule, and delivery of engagements from sales handoff through post cutover hyper-care support as per the contract
• Understanding contract details and managing to in-scope requirements
• Managing all applicable technical and functional aspects of engagements
• Coordinating and facilitating customer on-boarding kickoff meetings, associated scope validation workshops, and other customer facing discussions as required, virtual or in-person as deemed necessary
• On-boarding customers into the ticketing system
• Documenting and managing decisions, actions, and issues throughout the project lifecycle
• Defining, documenting, and managing risks from identification through mitigation
• Coordinating and facilitating the following processes per Client guidelines:

o Build Sheet Management

o Change Management

The Position

We are seeking to fill a Client Care Manager role in the greater Philadelphia, PA market. The candidate will assume overall responsibility for managing client care for a non-medical, home care agency including ensuring superior care, outstanding client/customer service, and working with a team of professionals in all client/caregiver matters.

The position includes a generous salary of up to $82K.

Client Care Manager responsibilities include:

• Scheduling and introducing all caregivers to families and communicating client care plans to caregivers/families.
• Managing caregivers to ensure ongoing high-level caregiving, and all the dynamics involved in 100% satisfaction.
• Receiving inquiry calls from prospective clients and referral partners and conducting phone interviews resulting in a high percentage of home assessments.
• Maintaining client/caregiver files and documentation.
• Conducting in-home assessments to...