Claims Assistant - Part Time

The Claims Assistant plays a key role in ensuring the seamless execution of services through effective communication, and continuous process improvement. This position is responsible for supporting the claims team while identifying and executing opportunities for growth, operational efficiency, and financial performance. 

The Claims Assistant will work collaboratively with the Account Executive Team and Clients to develop strategies and goals that align with the company’s strategic initiatives and core values. This individual will achieve customer service level agreements (SLAs) and foster relationships with clients and claims staff to enhance program capabilities. This position will have the opportunity for Hybrid workdays after 3 months in the office (3 days in office/2 days remote).

Core Responsibilities include:

• Set up new losses
• Manage Corporate Claims email inbox
• Wage Calculations
• Subpoenas
...

Role Summary:

Provides comprehensive support to the Claims team, ensuring smooth operations and efficient workflow. Handles administrative tasks, collaborates closely with team members, and excels in problem-solving. Strives for continuous improvement and is committed to delivering exceptional service and support to the team.

Key Duties & Accountabilities (% time spent):

• Draft and proofread correspondence related to handling of new claim files and updates to existing files, including communication with insured providers and institutional contacts, claimants, defense attorneys, claimant/plaintiff attorneys (communications include sensitive information)
• Verify accuracy of contact information and other data in claim files   
• Assist with distribution of correspondence received electronically within Claims department electronic filing system
• Perform other related duties as...