Urgent Care Administrative Assistant
Mental Health Association - Western MA
Springfield, massachusetts
The Urgent Care Administrative Assistant is responsible for managing the front desk operations at a community behavioral health clinic. Key duties include registering new clients, ensuring a welcoming and efficient check-in and check-out process, and conducting daily billing procedures using an electronic health record (EHR) and electronic billing system. This role involves close collaboration with the Clinic Director to identify and address office needs. Evening shifts throughout the week and Saturday shifts are required, with all work conducted on-site at the Outpatient Clinic.
Hours / Alternating Schedule:
Week 1: Mon-Thurs, 11am-7pm AND Sat. 9am-1pm
Week 2: Mon-Thurs, 9am-7pm
Essential Functions and Responsibilities
- Coordinate with clients and community referrals to register new individuals in the EHR, verify insurance eligibility,...