Accounts Receivable Collections Specialist

POSITION SUMMARY

The Accounts Receivable Collections Specialist at Jacuzzi Group is responsible for contacting customers and collecting outstanding payments. The ideal candidate will maintain trustful customer relationships while ensuring timely payments. They should exhibit professionalism, excellent communication and negotiation skills, as well as the ability to work independently.

KEY DUTIES AND RESPONSIBILITIES

• Monitor AR Aging reports and identify past due accounts
• Make and track regular collection calls and/or emails on delinquent accounts, request payment from customers, and arrange payment plans
• Collect payment from customers and accurately record it into the system
• Meet daily and weekly collection goals as specified by the Manager
• Decide on credit release or hold orders based on the account status
• Review and research account discrepancies
• Interact with...